Terms and Conditions

1. Acceptance of Terms

By accessing or using the Cotten Law Firm website, client portal, or services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Legal Services

Cotten Law Firm, PLLC provides legal representation for traffic violations and criminal defense matters in North Carolina. Our representation is governed by a separate engagement agreement signed by you and our firm. Use of this website does not create an attorney-client relationship.

3. Online Services

Our website and client portal allow you to:

• Look up citation information and fee estimates
• Submit intake information to hire our firm
• Make payments for legal services
• View case status and updates
• Communicate with our office

Fee estimates provided online are approximations and may vary based on case details. Final fees will be confirmed before you complete payment.

4. SMS Terms and Conditions

By providing your mobile phone number and opting in to SMS communications:

• You consent to receive text messages from Cotten Law Firm regarding your legal case
• Message frequency varies based on case activity (typically 1-5 per month)
• Message and data rates may apply based on your mobile carrier
• You can opt out at any time by replying STOP to any message
• Text HELP for assistance or call (919) 586-7072
• SMS is not a secure communication method; do not send sensitive information via text

See our full SMS Communication Policy for details.

5. Payments

Payments are processed securely through LawPay, a third-party payment processor. By making a payment, you agree to LawPay's terms of service. Payments for legal fees are generally non-refundable once legal work has commenced, except as required by the North Carolina Rules of Professional Conduct.

6. User Responsibilities

You agree to:

• Provide accurate and complete information
• Keep your login credentials confidential
• Notify us promptly of any unauthorized access to your account
• Use our services only for lawful purposes
• Not attempt to interfere with or disrupt our systems

7. Intellectual Property

All content on this website, including text, graphics, logos, and software, is the property of Cotten Law Firm, PLLC and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our written permission.

8. Disclaimer of Warranties

Our website and online services are provided "as is" without warranties of any kind. We do not guarantee that our services will be uninterrupted, error-free, or secure. Information on this website is for general purposes and should not be relied upon as legal advice for your specific situation.

9. Limitation of Liability

To the maximum extent permitted by law, Cotten Law Firm, PLLC shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or online services. This limitation does not apply to our professional liability for legal services provided under an engagement agreement.

10. Governing Law

These Terms and Conditions are governed by the laws of the State of North Carolina. Any disputes arising from these terms shall be resolved in the courts of Wake County, North Carolina.

11. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective when posted on this page. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.

12. Contact Information

For questions about these Terms and Conditions: